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Website Terms & Conditions

These are the terms and conditions which apply to your use of this Site (the "Terms") and are for the protection of both us and you. Please take the time to read these Terms carefully and, if you have any questions or issues, please contact us using the details in the ‘Contacting Us’ section below.

By accessing any part of this Site, you agree to be bound by these Terms and to comply with them.  If you do not agree to these Terms, please do not use this Site.

Website Details

This site (referred to as the "Site") is provided and owned by QBE Management Services (UK) Limited, a member of QBE European Operations.

Wherever the expressions "QBE", "we", "us" or "our" appear within the pages of this Site, they refer (as applicable) to one or more entities forming part of QBE European Operations, a division of the QBE Insurance Group (as further detailed in the Regulatory Statement available on this Site).

Our Details

We are registered in England and Wales with company number: 03153567 and have our registered office at:
30 Fenchurch Street,
London, EC3M 3BD,
United Kingdom.

Certain companies within QBE European Operations are authorised by the Prudential Regulation Authority (‘PRA’) and regulated by the Financial Conduct Authority (‘FCA’) and the Prudential Regulation Authority in the United Kingdom as set out in the Regulatory Statement.
The FCA's Register can be accessed via
For further information view our regulatory statement.
Our VAT number is GB524723652.

Companies within QBE European Operations are members of various industry organisations including the Association of British Insurers, the International Underwriting Association and the Lloyd's Market Association. A full list of these organisations can be obtained by contacting us using the details in the 'Contacting Us' section below.

Ownership and Use of Content on this Site

All content on this Site, including, text, data, charts, tables, software, video, music, sound, graphics, photographs, illustrations, artwork and other materials, and all rights in such content, belong to us or our licensors (the "Content").

You may retrieve and display the Content from this Site on a computer screen, print individual pages on paper and store such pages in electronic form on disk for the purpose only of informing you and your organisation of the products and services offered by us. Our status as the authors of the Content must always be acknowledged. Content may not be commercially exploited or copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any other way. If you would like to use the Content for another purpose, please contact us using the details in the ‘Contacting Us’ section below.

Certain files of Content are available for download from this Site. Your use of these files is subject to these Terms.

Information Only

This Site is provided for information purposes only.


Although all reasonable steps are taken to ensure that the Content of this Site is current and accurate at the time of publication and that the server that makes this Site available is virus and bug free, this Site and its Content are provided strictly on an "AS IS" and "IF AVAILABLE" basis.

The Content is not intended to be used or considered as an offer to provide services or products, nor is it intended to constitute any financial or professional advice tailored to your circumstances or a recommendation with respect to such services or products. The information on this Site is not intended for distribution to, or use by, any person or entity in any jurisdiction in any country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

Where any information on this Site constitutes a financial promotion it is issued and approved for distribution and use in the UK only.

Should you wish to be provided with full details of all our products and policies (e.g. aspects of cover and exclusions or limitations that may apply), these are available on request. Please contact us using the details in the ‘Contacting Us’ section below.

Accordingly, to the extent permitted by law, we expressly disclaim and exclude all warranties, conditions, representations and terms, whether express or implied by statute, common law or otherwise, with respect to this Site and the Content, including as to the accuracy or completeness of this Site and the Content, as to its suitability and general availability, or whether it is free from error or viruses.

We have the right to suspend access to this Site at any time temporarily or permanently and without notice and shall have no liability to you for any service interruptions, delays, non-deliveries, mis-deliveries, or inability otherwise to access or use the Site.

To the extent permitted by law, we shall not be liable to any person or organisation for any direct, indirect, special, incidental or consequential damages, whether in contract, tort (including negligence) or otherwise, arising in any way from or in connection with the use of this Site and/or the Content. This includes, without limitation, liability for any act or omission in reliance on the information on this Site or any linked third-party site. This does not affect our liability for death or personal injury arising from our negligence or in the case of fraud or fraudulent misrepresentation or any other liability which cannot be excluded or limited under applicable law.

Third Party Links

We are not responsible for the availability or content of any third party websites or material you access through this Site.

Trade marks

The trade marks, service marks and logos used and displayed on this Site ("Trade Marks") are registered or unregistered trade marks of ours or our licensors. Nothing on this Site should be construed as granting, by implication or otherwise, any licence or right to use any Trade Mark without written permission from us. Our name may not be used in any way, including in advertising or publicity pertaining to distribution of content without our prior written consent.

Changes to the Terms

We reserve the right, at our discretion, to make changes to any parts of this Site or these Terms. When these Terms are amended, we shall publish details of the amendments on this Site. You are expected to check this page from time to time to take notice of any changes we make, as they are binding on you.  Your continued use of this Site is taken as your agreement to be bound by these Terms as amended.


If these Terms or any part of them should be determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these Terms are intended to be effective, then to the extent that they are so illegal, invalid or unenforceable, they shall in that state or country be treated as severed and deleted from these Terms and the remaining Terms shall survive and remain in full force and effect and continue to be binding and enforceable in that state or country.

Governing Law

Access to and use of this Site, these Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) is governed by English law. It is a condition of your access and use that in the event of a dispute, the relevant parties shall irrevocably submit to the exclusive jurisdiction of the English courts.

Contacting us

If you have any questions or comments in respect the service provided by us, or wish to advise us of any errors in the information you have been provided, please contact us.

Privacy and Cookies Policy

These Terms and your use of the Site are also governed by the QBE Automotive Protection Privacy Policy and Cookies Policy.